2879 Hoag NE
Grand Rapids, MI 49525

Phone: (616) 365-9822
Fax: (616) 365-1084

email
info@msgweb.com

“The number-one mistake that companies make as they ready themselves for registration is that they over document their processes. When you write more procedures than you need, you can be stuck with a burdensome system forever.”

With a combined 60 years of experience in quality and process management systems, MSG presents practical solutions to companies that are struggling to obtain their first certification or working to be certified or improve in new areas of  business.

Clients rely on MSG to help with international standards that are a prerequisite to selling products and services to large multinational companies or entering foreign markets directly.  MSG clients value the firm’s simple yet thorough approaches to building quality and project management processes that do more than satisfy auditors; MSG programs can help companies achieve first-time quality and reduce waste.

Because MSG has helped hundreds of companies in industries as wide ranging as automotive manufacturing to telecommunications, the firm has a deep toolbox of instructional materials and programs in the following areas: