Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822
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Brandon Kerkstra - President

Brandon KerkstraBrandon Kerkstra has worked with hundreds of companies in a wide range of industries during the past 14 years as president of MSG. In addition to building the successful business, Brandon has facilitated the implementation of ISO 17025, ISO 9001, ISO 14001, ISO 13485, APQP, CMMI, & SPICE (ISO 15504). Brandon has also trained on Project Management, Time Management and Lean Concepts, and more recently implemented and trained on AS 9100 and AS 9115 as well as DO178B requirements.

Before launching MSG, Brandon Kerkstra was responsible for business development at the North American division of the British Standards Institution Inc., the world's largest registrar of quality management systems, and for technical business development at Entela, Inc., the world’s leading automotive and manufacturing registrar. Kerkstra also held positions as a lead trainer for both organizations.

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Lisa Hemmer

lisa hemmerLisa Hemmer has worked in the sales, customer services and overall management in our industry for some time. Lisa has worked for leading registration companies in the past and has a real knowledge of the registration, training and consulting industry.

In addition, Lisa has recently worked as a quality manager, implementing and managing an ISO 9001 certified quality management system. This has also given her the insight and understanding of the efforts and struggles that many of our clients experience on a daily basis. Lisa will be answering our phones every day, with a goal that we are more accessible to our clients, as well as assisting with our training and scheduling. Lisa is also qualified and may assist clients with internal audits, corrective actions and other related work.

Eula C. Gaddis

Eula GaddisAs a Sr. Project Manager, Eula C. Gaddis has implemented Lean Projects, ISO 9001, ISO 17025, ISO / TS 16949, ISO 13485, AS 9100 and ISO 14001. Eula has a deep understanding of the automotive and manufacturing fields that ensures effective implementation and training.

Eula brings a wide ranging and vast amount of training and experience to his projects and the training he conducts. This experience helps him relate well to staff at all levels within an organization.

Before joining MSG, Gaddis was a senior level project manager at Entela, Inc., the world’s leading automotive and manufacturing registrar, where he conducted more than 400 third-party audits of ISO 9001 and QS 9000 compliance.

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Linda Schoonerman

Linda SchoonermanAs a senior project manager for MSG, Linda Schoonerman has worked with hundreds of companies. Linda conducts internal audits and implementation projects for ISO 9001, ISO 14001, ISO 13485, ISO 17025, ISO / TS 16949, IATF 16949 and the related core tools, and AS 9100. Linda has applied her extensive skills at both large and small companies.

Linda brings a very commonsense approach to the internal audit, management system implantation, improvement, and training projects that she manages. Linda works to coach her clients as they accomplish the project tasks.

Before joining MSG, Schoonerman held the position of lead auditor for Entela, Inc., the world’s leading automotive and manufacturing registrar. During this time, she was actively involved in more than 400 quality audits for ISO 9000, QS-9000 and ISO/TS 16949.

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Rocky Kimball

Rocky KimballAs a senior project manager with MSG, Rocky Kimball has assisted hundreds of companies with ISO / TS 16949 implementation and internal audits along with the core tools and lean improvement projects necessary within the automotive industry. Rocky has also worked with ISO 9001, AS 9100, ISO 14001, ISO 17025 and many related topics. Rocky's skill and expertise have positively impacted the bottom line of many companies.

Before joining MSG, Kimball served as lead auditor, operations manager, certification manager and business development manager at Entela Inc., the world’s leading automotive and manufacturing registrar. While at Entela, Kimball achieved certification to conduct QS-9000, Tooling & Equipment Supplement and ISO 9000 assessments.

Kimball has given presentations at professional and international conferences and trade association meetings about the benefits of ISO 9000, QS-9000 and ISO 14000 registration and internal audit training. He also has published several articles about ISO 9000, ISO/TS 16949, Error Proofing, and internal auditing.

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Bethany Barroqueiro

Bethany BarraqueiroBethany Barroqueiro, an instructor for American Society for Quality, has fourteen years of business and engineering experience with Johnson & Johnson. During her tenure in Environmental, Health and Safety, Bethany worked at four diverse operating companies including manufacturing, warehousing, and research and development. These experiences provided her exposure to OSHA, EPA, FDA, ISO 9000 and 14001, and Six Sigma tools. Bethany is Green Belt certified and has served on several international initiatives for the Johnson & Johnson Environmental, Safety and Health agenda. Her leadership of teams realized multiple, successful business gains.

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Lestie Carey

Lestie CareyLestie Carey has been a specialist in organizational change for 20 years. She has an outstanding reputation for leading management and employees in co-designing, planning, and implementing organizational change in the medical industry, manufacturing firms, education systems, service-based companies including finance, maintenance, and environmental. She has consulted for a Japanese automotive manufacturer for over 15 years.

Her vehicle of change includes tools from TQM, Quality Management Systems and continual improvement, alignment of authority with responsibility, decision-making, information, and personal communication. Her tool set includes the highly recognized and effective FMEA (Failure Mode Effects Analysis), Root Cause Analysis, and other quality and management tools.

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William (Bill) Vosburg

Bill VosburgBill Vosburg has over 30 years experience in various aspects of manufacturing, systems registration and business management. Originally employed in the areas of Supplier Management and Purchasing for the General Motors Truck Group, Bill developed an extensive knowledge of quality systems and project management, supplier management & financials.

He also established a reputation as an expert witness in safety equipment and as a certified risk management auditor.

In 1992, Bill joined Entela, Inc., a Grand Rapids testing and engineering laboratory. During his tenure as Vice President of Operations, Bill spearheaded Entela’s entry into the world of third party registration. Under Bill’s direction, the Quality Systems Registration Division (QSRD) attained recognition as the leading registrar in the QS-9000 global market for five consecutive years with EBIT levels of 28% to 36%. This level of sustained profit is rare within the industry.

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Mark Dunneback

Mark Dunneback msgwebMark Dunneback is a Full Time Faculty member of local University, preceded by fifteen years progressive work experience encompassing all aspects of Quality and Manufacturing- Initial Concept and Design of Part and Tooling, Validation, Production, Metrology, Continuous Improvement- across many different capacities: Injection Molding, Automation, Microelectronics, Metal Stamping, Machining, Special Machines, Gaging & Fixturing of medical, automotive, furniture, appliance and aerospace products.

Mark has nationally recognized certifications through the American Society for Quality as well as thorough understanding of multiple Lean, Six Sigma and Total Quality Management tools coupled with intense motivation to create proven results.

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch