Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822
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Leadership Training Services

Industrial engineers meeting team meetingMSG provides on-site training and coaching to develop management and leadership skills by using some of the most effective tools in industry, including:
  • DiSC® Behavior Profiles
  • Customer Coaching sessions
  • Team Building Workshops
  • DiSC® Time Mastery Profile Workshops
In the course of its experience with dozens of small companies, MSG has developed a body of solid, practical advice that top management can use to take their organizations to the next level. Depending on the needs of the client, MSG may emphasize the softer skills of running a business, such as team building, constructive criticism, effective communication techniques, and conflict management and resolution.

Onsite Workshops

Workshop Business presentationMSG offers workshops on-site to train company employees in internal auditor functions, process mapping, APQP/FMEA, PPAP, SPC, and other aspects of quality and process management.

The benefits of our onsite workshops are:
  • Improving organizational, team, and individual performance.  Every organization is un unique: culture, climate, environment, mission, and challenges.  Your team benefits from a powerful, collaborative learning experience targeted with your organization in mind.
  • Timely & Relevant.  Working on relevant and current examples that produce results.  Solutions developed during the learning event are relevant to your organization’s daily work in achieving immediate results.
  • Improving team effectiveness and shared understanding. Participants build better internal networks with colleagues, exercise and strengthen teamwork, and develop shared goals that impact efficiencies and effectiveness back on the job.
  • Cost-effective training and education experience. MSG brings the training to you and allows employees to stay connected to their ongoing work requirements before and after class.

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Speaking Services

Brandon Kerkstra and his seasoned staff have given keynote addresses and motivational speeches before trade organizations, conferences and industry groups on topics including:
  • Exceptional customer service
  • Excelling at manufacturing or service quality
  • Team building and communications for success
  • Capitalizing on diversity
  • Conflict management and resolution
  • Using the quality tools of today to compete in the future
  • Capitalizing on continuous improvement
  • Launching programs and saving money
Any of these presentations can be modified to meet the needs of a particular organization.

Here is what our clients say:
  • "High Energy, High Motivation" - April C., Lund International
  • "Good Job - Easy to understand, knowledgeable, humorous" - Bart S., Wells Manufacturing Corp.
  • "Rocky used material that was well organized and to the point. His interesting and cheerful personality made the day go fast" - Keith B., Harbison-Walker
  • "Enjoyed Rocky's input on real life situations and experiences" - Gary B., Suspa
  • "The auditing process was transformed from mystifying mumbo to a guide for genuine money saving methods" - Francis S., North American Refractories Co.
  • "Brandon does a good job of presenting & explaining. I feel that everybody left with some good knowledge..." - Michael B., Wells Manufacturing Corp.
  • "[Rocky's] incredible ability to look at the broad picture of production [and] how to improve and help the company save money & improve production - Teresa A., Dextech
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch