Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Effective Corrective Action Reports

  • Teacher: Brandon Kerkstra
  • Level: Intermediate
  • Price: $ 25
Certificate:

Must complete all lessons

Description

An audit always uncovers areas for improvement. 

This 20 minute course on Effective Corrective Actions addresses what is important during the CAR process.  Also just as important is HOW they are presented.  Opportunities are usually positive and when Effective Corrective Actions are presented in a positive manner, the probability for success increases.

This short course covers the basic requirements and the process to follow. 

Intended Audience:

  • Quality Managers
  • Internaly Auditors
  • QMS or EMS Project Managers

Overview:

  • View of Nonconformances
  • Define the Problem
  • Contain the issue
  • Define Root Cause
  • Systemic Corrective Action
  • Preventive Action
  • Verify Effectiveness
  • Common Nonconformances
A short quiz is given at the conclusion.  Upon completing the course and taking the quiz, you will receive a certificate of completion.

Price

Plan Name Price
1 Year: $ 45
6 Months: $ 25

Teacher

Brandon Kerkstra

Brandon Kerkstra has worked with hundreds of companies in a wide range of industries during the past 14 years as president of MSG. In addition to building the successful business, Brandon has facilitated the implementation of ISO 17025, ISO 9001, ISO 14001, ISO 13485, APQP, CMMI, & SPICE (ISO 15504).  Brandon has also trained on Project Management, Time Management and Lean Concepts, and more recently implemented and trained on AS 9100 and AS 9115 as well as DO178B requirements.

Before launching MSG, Brandon Kerkstra was responsible for business development at the North American division of the British Standards Institution Inc., the world's largest registrar of quality management systems, and for technical business development at Entela, Inc., the world’s leading automotive and manufacturing registrar.  Kerkstra also held positions as a lead trainer for both organizations.

With extensive experience in product testing, inspection, and quality, Kerkstra is familiar with a wide range of ISO 9000, ISO/TS 16949 and ISO 14000 management systems assessments for the military, nuclear, aerospace, and automotive industries.

Kerkstra has appeared as a keynote and motivational speaker at professional and international conferences and on national television about the benefits and technical aspects of management system registration to international standards. As a paid speaker, he has addressed Siemens VDO and the Trinidad and Tobago Bureau of Standards on the subject of international standards in registration.

Brandon holds a bachelor's degree in chemical engineering from Michigan Technological University as well as numerous technical certifications.
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch