Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822
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About MSG

“The number-one mistake that companies make as they ready themselves for registration is that they over document their processes. When you write more procedures than you need, you can be stuck with a burdensome system forever.”

With a combined 60 years of experience in quality and process management systems, MSG presents practical solutions to companies that are struggling to obtain their first certification or working to be certified or improve in new areas of business.

Clients rely on MSG to help with international standards that are a prerequisite to selling products and services to large multinational companies or entering foreign markets directly. MSG clients value the firm’s simple yet thorough approaches to building quality and project management processes that do more than satisfy auditors; MSG programs can help companies achieve first-time quality and reduce waste.

President Brandon Kerkstra

Brandon KerkstraSince 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

About Us

“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch