Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025, ISO 45001

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S045 - Section Monitoring

  bullet green arrow 25 Measurements at specified stages during the design and development of products and processes shall be defined, analyzed, and reported

bullet green arrow 25Summary results input to Management Review

bullet green arrow 25As required by customer, measurements of product & process development shall be reported

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S044 - Section Special characteristics

  Multidisciplinary approach to special characteristics identification – including customer identified and as identified by risk analysis, including:

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Identification on drawings, FMEA, Control plans, instructions.

bullet green arrow 25Development of control & monitoring (Products & Processes)

bullet green arrow 25Customer specified approvals, when required

bullet green arrow 25Compliance with customer – specified definitions & symbols

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S043 - Section Manufacturing process design input

  Document, and review mfg. process design input requirements including but not limited to:

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product design output data including special characteristics

bullet green arrow 25targets for productivity, process capability, timing, and cost

bullet green arrow 25manufacturing technology alternatives

bullet green arrow 25customer requirements, if any

bullet green arrow 25experience from previous developments

bullet green arrow 25new materials

bullet green arrow 25product handling and ergonomic requirements

bullet green arrow 25design for manufacturing and design for assembly.

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S042 - Section Product design input

  Product design input requirements include, but are not limited to, the following:

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Product specifications & special characteristics (see Section

bullet green arrow 25Boundary and interface requirements

bullet green arrow 25Identification, traceability, and packaging

bullet green arrow 25Consideration of design alternatives

bullet green arrow 25Assessment of risks with the input requirements and the organization's ability to mitigate/manage the risks, including from the feasibility analysis

bullet green arrow 25Targets for conformity to product requirements including preservation, reliability, durability, serviceability, health, safety, environmental, development timing, and cost

bullet green arrow 25Applicable statutory & regulatory req’s of customer-identified country of destination, if provided

bullet green arrow 25Embedded software requirements

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Improved Production

"MSG has incredible ability to look at the broad picture of production [and] how to improve and help the company save money & improve production"

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch