Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025, ISO 45001

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S057 - Section Statutory and regulatory requirements

  bullet green arrow 25 Document process to ensure that purchased products, processes, and services conform to statutory and regulatory requirements (Country of receipt)

bullet green arrow 25If the customer defines special controls for certain products with statutory and regulatory requirements:

astricks-20Ensure they are implemented and maintained as defined, including at suppliers

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S056 - Section Type and extent of control – supplemental

  bullet green arrow 25 Documented process to identify outsourced processes

bullet green arrow 25Select the types and extent of controls used to verify conformity of externally provided products, processes, and services

bullet green arrow 25Include the criteria and actions to escalate or reduce the types and extent of controls

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S054 - Section Supplier selection process

  bullet green arrow 25 Documented supplier selection process that includes:

astricks-20An assessment of the selected supplier's risk to product conformity and uninterrupted supply of the organization's product to their customers

astricks-20Relevant quality and delivery performance

astricks-20An evaluation of the supplier's quality management system

astricks-20ISO/IEC 90003:2014 Multidisciplinary decision making

astricks-20An assessment of software development capabilities, if applicable

bullet green arrow 25Other supplier selection criteria is also suggested (Should)

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Tailored Teachings

"I found that Rocky's wealth of knowledge is what made this class so useful, he was versatile enough to tailor this teachings to our specific company. Without his instruction I know I could not have kept attentive"

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch