Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S077 - Section Preservation – supplemental

  bullet green arrow 25 Includes identification, handling, contamination control, packaging, storage, transmission or transportation, and protection

bullet green arrow 25Apply to materials and components from external and/or internal providers

bullet green arrow 25Receipt through processing, until delivery to/acceptance by the customer

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S076 - Section Identification and traceability — supplemental

  bullet green arrow 25 Defined Plans: (Enable / Ensure)

astricks-20Identification of nonconforming and/or suspect product;

astricks-20Segregation of nonconforming and/or suspect product;

astricks-20Ability to meet the customer and/or regulatory response time requirements;

astricks-20Records are retained in the format that enables the organization to meet the response time requirements;

astricks-20Serialized identification of individual products, if specified by the customer or regulatory standards;

astricks-20Identification and traceability requirements are extended to externally provided products with safety/regulatory characteristics.

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S075 - Section Identification and traceability — supplemental

  bullet green arrow 25 Purpose of traceability is to support identification of clear start and stop points for product received by the customer (quality / safety-related issues)

bullet green arrow 25Conduct an analysis of internal, customer, and regulatory traceability requirements

bullet green arrow 25developing and documenting traceability plans based on risk or failure severity

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S074 - Section Production scheduling

  bullet green arrow 25 Production is scheduled in order to meet customer orders/demands (e.g. JIT)

bullet green arrow 25Supported by an information system that permits access to production information at key stages of the process and is order driven

bullet green arrow 25Planning information during production scheduling includes relevant information, e.g., customer orders, supplier on-time delivery performance, capacity, shared loading, lead time, inventory level, preventive maintenance, and calibration

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Best Practices

"I appreciated the opportunity to see alternative approaches to QMS...& best practices offered by the instructor"

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch