Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S085 - Section 8.6.1: Release of products and services — supplemental

  bullet green arrow 25 Ensure that the planned arrangements to verify that the product & service requirements have been met, encompass the control plan, and are documented as specified in the control plan

bullet green arrow 25Planned arrangements for initial release of products & services encompass product or service approval.

bullet green arrow 25Ensure that product or service approval is accomplished after changes following initial release

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S084 - Section Temporary change of process controls (Continued)

  bullet green arrow 25 Work instruction for each alternate process control method

bullet green arrow 25Review operation of alternate controls daily

bullet green arrow 25Return to standard process ASAP

bullet green arrow 25Methods may include daily audits, daily leadership meetings…

bullet green arrow 25Restart verification is documented for a defined period

bullet green arrow 25Traceability is required for all product – alternate process control

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S083 - Section Temporary change of process controls

  bullet green arrow 25 Identify, document, & maintain a list of the process controls, including inspection, measuring, test, & error-proofing devices, that includes the primary process control & the approved back-up or alternate methods.

bullet green arrow 25Document the process that manages the use of alternate control methods – including approvals to be obtained prior to use of alternate control method

bullet green arrow 25Before shipping, obtain approval from customer

bullet green arrow 25Maintain and periodically review the list of approved alternate process control methods (Referenced in control plan)

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S082 - Section Control of changes – supplemental

  bullet green arrow 25 Changes (including suppliers), should require a production trial run for verification to validate the impact of any changes on the mfg. process.

bullet green arrow 25When required by the customer

astricks-20Notify the customer of any planned product realization

astricks-20Obtain documented approval, prior to the change;

astricks-20Complete additional verification or identification requirements, such as production trial run and new product validation.

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Mumbo Jumbo to Money Saving Methods

"The auditing process was transformed from mystifying mumbo to a guide for genuine money saving methods"

North American Refractories Co.
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch