Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S013 - Section 5.3.1: Organizational roles, responsibilities, & authorities – supplemental

 New-Arrow-Left-Approximately bullet green arrow 25 This modified requirement now addresses the need to:

astricks-20Document assigned personnel responsibilities and authorities;

astricks-20Not only address – but MEET customer requirements; and

astricks-20This includes but is not limited to the selection of special characteristics, setting quality objectives and related training, corrective and preventive actions, product design and development, capacity analysis, logistics information, customer scorecards, and customer portals.

   
ASR Logo v-small  

S012 - Section 5.1.1.3: Process Owners

This is not a new requirement, but it is now placed in a new place in the standard. bullet green arrow 25 Section 5.1.1.3 requires management to:

astricks-20Identifying process owners and

astricks-20Assure they are competent to perform their assigned roles.


   
ASR Logo v-small  

S011 - Section 5.1.1.2: Process effectiveness & efficiency

 New-Arrow-Left-Approximately The requirement to review processes to ensure effectiveness and efficiency now encompasses:

bullet green arrow 25
Top management shall review the product realization processes and support processes to evaluate and improve their effectiveness and efficiency.

bullet green arrow 25Including the results of process review activities in management review

   
ASR Logo v-small  

S010 - Section 5.1.1.1: Corporate Responsibility

New-Arrow-Left2
  bullet green arrow 25 ISO 9001: 2015 has increased the requirements for leadership by management.  

bullet green arrow 25The IATF 16949 adds the following:

The organization shall define and implement corporate responsibility policies, including at a minimum:

astricks 20Anti-bribery policy

astricks-20Employee code of conduct

astricks-20Ethics escalation policy
   
ASR Logo v-small  

Testimonials

Matched Our Systems with TS Requirements

"MSG was very knowledgeable of the TS requirements for certification and tried very hard to match our systems with the TS requirements so we were able to build on our current platform rather than build a new one."

Royal Plastics
new logo white

We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch