Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 • Phone: (616) 365-9822
Management Solutions Group
Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025
Management Systems for Registration and Certification
Online and Public Training
Internal Audit Services
Management Representative & Management System Improvement
Contract Quality Management Services
Leadership Development Coaching
Business Improvement, Coaching, and Strategic Planning
“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."
Brandon Kerkstra - President
Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.
Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.
With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.
S018 - Section 22.214.171.124: Quality objectives and planning to achieve them – supplemental
Ensure that quality objectives to meet customer requirements are defined for relevant functions, processes, and levels throughout the organization
Results of the interested parties and their relevant requirements review must be considered when the organization establishes its annual (at a minimum) quality objectives and related performance targets (internal and external).
"It has been my pleasure to work with Management Solutions Group for nearly three years now. You and your staff have served my organization well from the beginning of our pursuit of ISO certification through to our annual internal audit events. I have found it particularly satisfying to work with Linda Schoonerman on your staff. Linda is a consummate professional who makes the translation of the quality standards into something we can live by and understand. She has always provided helpful insights and ways to work smarter and not necessarily harder. Keep up the great work"
Goodwill Industries of Greater Grand Rapids, Inc.
We review your requirements, then give you a menu of options to meet your budget and schedule. MSG helps you determine:
Goals and objectives
Which certifications or standards are applicable
What individuals should be involved to tailor your training
A time schedule
Resources necessary to ensure a successful program launch