Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S017 - Section Contingency Plans

  bullet green arrow 25 This section requires the organization to define and prepare contingency plans.   A systematic approach should be taken to identify and evaluate risk for all manufacturing processes, particularly external risk.

bullet green arrow 25Contingency plans should be developed for: 

astricks-20disruption conditions -- interruption of externally provided

astricks-20products, processes, and services, key equipment failures

astricks-20recurring natural disasters, fire,

astricks-20or infrastructure-related disruptions or labor shortages

bullet green arrow 25Customer notification is mandatory in any contingency plan, unless there is no risk to deliver nonconforming product or affect on time delivery
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Highly Recommended

"Management Solutions Group is very knowledgeable of the Quality Systems for ISO9001:2000. They are extremely helpful in the implementation to the requirements of the standard. Management Solutions Group employees are very friendly and have an answer to any questions that you may have in regards to the requirements.
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch