Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

040 - 6.1 Risks Continued

  6.1.2 the organization shall plan:

bullet green arrow 25Actions to address these risks & opportunities

bullet green arrow 25How to:

astricks 20Integrate and implement actions in QMS

astricks 20Evaluate the effectiveness of actions

bullet green arrow 25Actions taken = proportionate to the potential impact on conformity of products and services

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039 - 6.1 Actions To Address Risk And Opportunities

  bullet green arrow 25 Shall consider issues from the context of the organization and interested parties and determine risks and opportunities that need to be addressed to:

astricks 20Ensure the QMS can achieve intended results

astricks 20Enhance desirable effects

astricks 20Prevent or reduce undesired effects

astricks 20Achieve improvement

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038 - Auditing 5.3 (OE)

  bullet green arrow 25 Org chart, job descriptions or procedure is typical

bullet green arrow 25Reporting may be done in management review

bullet green arrow 25Regular management meetings cover metrics

bullet green arrow 25Change management procedure?


037 - Auditing 5.3 Roles, Responsibilities & Authority

  bullet green arrow 25 Is there a Management Rep designated

bullet green arrow 25Where are these items defined? (No documentation explicitly required)

bullet green arrow 25Who monitors the effectiveness of processes?

bullet green arrow 25How is the integrity of the QMS maintained when there are changes?



Thank You


American Metal Fabrication
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch