| Excessive Swearing
Talking to much
Not collecting Objective Audit Evidence
|The only fool bigger than the person who knows it all is the person who argues with him.
Stanislaw Jerszy Lec
Collect enough of the proper Objective Evidence and there will be no Arguments
| Listen 80 / 20 Rule
Introduce yourself & state your purpose
Talk with auditee to find common ground
Good word choice
Rephrase question if necessary
Be aware of different perceptions
|As I grow older, I pay less attention to what men say. I just watch what they do.
Andrew Carnegie (1835-1919)