Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

026 - 5.1 Leadership & Commitment

  bullet green arrow 25Formalizing or taking credit for more frequent management meetings / management review

bullet green arrow 25Matrix of meetings and what is covered in those meetings

025 - 5.1 Leadership & Commitment

  bullet green arrow 25 Top Management Shall Demonstrate By: (Continued)

astricks-20Communicating importance of effective environmental management and conforming to EMS requirements

astricks-20Ensure the EMS achieves intended outcomes

astricks-20Directing and supporting staff to contribute to effectiveness of EMS

astricks-20Promoting continual improvement

astricks-20Supporting other relevant management roles to demonstrate leadership in areas of resp.

024 - 5.1 Leadership & Commitment

  bullet green arrow 25 Top Management Shall Demonstrate By:

astricks-20Accountability for effectiveness of EMS

astricks-20Ensure environmental policy and E. objectives are established. Consistent with strategic direction & context

astricks-20Ensure integration of EMS into business process

astricks-20Ensure resources needed for EMS are available

023 - Auditing 4.4 EMS OE

  bullet green arrow 25 Requirement to actually improve

bullet green arrow 25EMS must cover items in section 4.1 and 4.2

bullet green arrow 25No specific evidence other than the entire EMS and the requirement for actual improvement

bullet green arrow 25Identify the EMS Processes (Most times this is contained within a policy manual and procedures)



"You did a FANTASTIC job in showing us and helping us prepare."

Henmen Engineering & Machine, Inc.
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch