Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

058 - 7.4.2 Internal Communication

  bullet green arrow 25 Shall:

astricks-20Internally communicate info relevant to EMS among various levels and functions including changes, as appropriate

astricks-20Ensure communication processes enable persons to contribute to continual improvement
   
 
 
 

057 - Auditing 7.4.1 Communication (OE)

  bullet green arrow 25 What is the process for communication (No procedure required, but many organizations will have one)

bullet green arrow 25Communications around compliance obligations such as:

astricks-20Permits, testing, reporting, inspections…

bullet green arrow 25Who approves communications?

bullet green arrow 25Are communications consistent with actual performance

bullet green arrow 25Records of communications, as appropriate
   
 
 
 
 
 

056 - 7.4 / 7.4.1 Communication

  bullet green arrow 25 The organization shall respond to relevant communications on its EMS

bullet green arrow 25Retain documented information as evidence of its communications, as appropriate
   
 
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055 - 7.4 / 7.4.1 Communication

  bullet green arrow 25 Internal and external communications relevant to EMS including:

astricks-20What, when, with whom, how to, who communicate

bullet green arrow 25When establishing communication processes

astricks-20Take into account Compliance Obligations

astricks-20Ensure that environmental information communicated is consistent with info generated within EMS and is reliable
   
 
Starburst-NEW
 
 
 

Testimonials

Our Aggressive Implementation

"Our project manager's overall ISO knowledge and manufacturing experience allowed us to maintain our aggressive ISO 9001:2000 implementation schedule. I highly recommend the MSG team to any company that wants to improve and/or implement a quality management system."

Borroughs
new logo white

We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch