Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

062 - 7.5 / 7.5.1 Documented Information

  bullet green arrow 25 EMS Shall include:

astricks-20Documented information required by ISO 14001

astricks-20Documented information determined by the organization as necessary for the effectiveness of the EMS

061 - Auditing 7.4.3 External Communication (OE)

  bullet green arrow 25 Some companies may communicate performance or significant aspect information externally – Verify this is to the plan

bullet green arrow 25Organizations are required to communicate as required by permits or compliance obligations – Most of this would be established in operational controls

060 - 7.4.3 External Communication

  bullet green arrow 25 Shall externally communicate information relevant to EMS as established by organization’s process

bullet green arrow 25As required by compliance obligations

059 - Auditing 7.4.2 Internal Communication (OE)

  bullet green arrow 25 Start with any procedures or process documentation

bullet green arrow 25Training is the most common way company communicates to staff – What about changes?

bullet green arrow 25How is staff informed of how to communicate back up? (especially related to contributing to continual improvement)


Value Added

"Simple, yet goes over all necessary requirements...All value-added information"

Cooper Standard Automotive
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch