Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

074 - Auditing 8.1 Operational Planning & Control (OE)

  bullet green arrow 25 Verify Operational Controls to cover Outsources Processes – Mainly though inside the facilities –
Chemical service, waste handling service – Not outside plater

bullet green arrow 25Verify controls during design & development (As applicable)

bullet green arrow 25Verify purchasing requirements followed and communicated

bullet green arrow 25Verify requirements for contractors

bullet green arrow 25Verify that changes are controlled

073 - Auditing 8.1 Operational Planning & Control (OE)

  bullet green arrow 25 Operational Controls Identified for all:

astricks-20Compliance Obligations

astricks-20Significant Aspects

astricks-20Goals (Where not taken from above)

bullet green arrow 25Any Work Instructions, Procedures, or Maintenance activities contain operating criteria (e.g. Limits, tolerances…)

bullet green arrow 25Records of many of the above actives would be required

072 - 8.1 Operational Planning & Control

  bullet green arrow 25 Consistent with a life cycle perspective, the organization shall:

astricks-20Establish controls to ensure environmental requirements are addressed in the design and development process

astricks-20Determine its environmental requirements for the procurement

astricks-20Communicate relevant environmental requirements to external providers, including contractors

astricks-20Consider the need to provide info about potential SAs associated with the transportation , deliver, use, end-of-life treatment and final disposal of products and services

astricks-20Maintain documented information to have confidence plans were met

071 - 8.1 Operational Planning & Control

  bullet green arrow 25 Control planned changes

bullet green arrow 25Review the consequences of unintended changes,

bullet green arrow 25Take action to mitigate any adverse effects,

bullet green arrow 25Ensure that outsourced processes are controlled or influenced.

astricks-20The type and extent of control or influence to be applied to the processes defined within the environmental management system.


Highly Recommended

"Management Solutions Group is very knowledgeable of the Quality Systems for ISO9001:2000. They are extremely helpful in the implementation to the requirements of the standard. Management Solutions Group employees are very friendly and have an answer to any questions that you may have in regards to the requirements.
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch