Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

086 - 9.2.2 Internal Audit Program

  bullet green arrow 25 Plan implement maintain audit program…

astricks-20frequency, methods, responsibilities, planning requirements and reporting

bullet green arrow 25Take into consideration the:

astricks-20environmental importance of the processes concerned,

astricks-20changes affecting the organization

astricks-20results of previous audits.



085 - 9.2 / 9.2.1 Internal Audit

  bullet green arrow 25 Conduct audits at planned intervals to provide information on whether EMS:

astricks-20Conforms to:

bullet-green-arrow-25Organizations own requirements for EMS

bullet-green-arrow-25ISO 14001

astricks-20Is effectively implemented and maintained



084 - Auditing 9.1.2 Evaluation of compliance (OE)

  bullet green arrow 25 Verify full Evaluation of compliance completed to established schedule (3 year cycle is typical)

bullet green arrow 25Verify actions taken based on findings (Corrective action process is recommended for items missed)

bullet green arrow 25Verify knowledge of status (versus complete environmental regulation knowledge)

bullet green arrow 25Verify record of above items



083 - 9.1.2 Evaluation of compliance

  bullet green arrow 25 Establish, implement and maintain the processes - evaluate fulfilment of its CO

astricks-20Determine frequency of evaluation

astricks-20Evaluate compliance & take action if needed

astricks-20Maintain knowledge and understanding of status

bullet green arrow 25Retain documented information




Interesting & Cheerful

"The material that was well organized and to the point. MSG Staff was interesting and cheerful personality made the day go fast"

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch