Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 • Phone: (616) 365-9822
Management Solutions Group
Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025, ISO 45001
Management Systems for Registration and Certification
Online and Public Training
Internal Audit Services
Management Representative & Management System Improvement
Contract Quality Management Services
Leadership Development Coaching
Business Improvement, Coaching, and Strategic Planning
“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."
Brandon Kerkstra - President
Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.
Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.
With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.
059 - Auditing 7.4.2 Internal Communication (OE)
Start with any procedures or process documentation
Training is the most common way company communicates to staff – What about changes?
How is staff informed of how to communicate back up? (especially related to contributing to continual improvement)