Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S68 - Documented Information


  bullet green arrow 257.5 As required by ISO 14001 and...

bullet green arrow 257.5 determined as necessary for effectiveness of EMS

bullet green arrow 25NOTE: The extent of documented information for an EMS can differ from one organization to another due to:

astricks 20Size and its type of activities, processes, products and services;

astricks 20the need to demonstrate fulfillment of its compliance obligations;

astricks 20the complexity of processes and their interactions;

astricks 20the competence of persons doing work under the organization’s control.


   
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S67 - Documented Information


  3.3.2 documented information

bullet green arrow 25information required to be controlled

bullet green arrow 25Any format / media / source  

bullet green arrow 25Documented information can refer to:

astricks 20the EMS including related processes (3.3.5);

astricks 20Information created in order for the organization to operate

astricks 20evidence of results achieved (records).


   
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S65 - 10.3 Continual Improvement


  bullet green arrow 25Shall continually improve the suitability, adequacy and effectiveness of the EMS to enhance environmental performance





   
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Testimonials

Best Practices

"I appreciated the opportunity to see alternative approaches to QMS...& best practices offered by the instructor"

Bentler
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch