Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025, ISO 45001

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S17 - 4.4 EMS

  bullet green arrow 25Organization shall: (To achieve the intended outcomes, including enhancing its environmental performance)

bullet green arrow 25Establish, implement, maintain and continually improve EMS

bullet green arrow 25Including the processes needed and their interactions, (In accordance with ISO 14001)

bullet green arrow 25The organization shall consider the knowledge gained in 4.1 and 4.2 when establishing and maintaining the EMS



S16 - 4.3 Scope (contd)

  Shall Consider (a-e)

bullet green arrow 25the external and internal issues referred to in 4.1

bullet green arrow 25the compliance obligations referred to in 4.2

bullet green arrow 25its organizational units, functions and physical boundaries

bullet green arrow 25its activities, products and services

bullet green arrow 25its authority and ability to exercise control and influence



S15 - 4.3 Scope

  bullet green arrow 25Scope Shall be available and maintained as documented information & available to interested parties

bullet green arrow 25boundaries and applicability of EMS

bullet green arrow 25All activities, products and services or organizations that are within defined scope

bullet green arrow 25(exclusions only if they do not apply)



S14 - The Context of the Organization, Interested Party Needs & Requirements, and Main Risks

 example context of the organization ems 14
  Interested Parties   Relevant Environmental
  Needs and Expectations
Owners / Stockholders    Sustainable Business &
   Business Continuity

   Maximize Shareholder

   Brand Management
   Identify and
   Manage Risks
   Public Image
Design & Development
Human Resources
Sales & Marketing
   Safe air Quality
   Water Quality
   Noise Levels
   Pride in Organization
   OHSA Indoor Air &
   Noise Level

   & Committment
Customers    Certified EMS

   Business Continuity


   ISO 14001 Certification


Better Workforce Utilization

"Thanks to the training provided by Management Solutions Group, our company will be able to improve and utilize our workforce to better please our customers"

Continental Structural Plastics
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch