Develop a policy that meets points a – d
Communicating the quality policy
These are consistent with ISO 9001:2008.
Must be available to relevant interested parties
Give organization’s context & Interested Parties some thought when reviewing and updating
|Top management shall demonstrate leadership and commitment by:
Customer and applicable statutory and regulatory requirements
Risks and opportunities determined and addressed
Focus on enhancing customer satisfaction
Formalizing or taking credit for more frequent management meetings / management review
Matrix of meetings and what is covered in those meetings
|Shall Demonstrate By:
Communicating importance of effective quality management and conforming to requirements
Ensure the QMS achieves intended results
Engaging, directing and supporting staff to contribute to effectiveness of QMS
Supporting other relevant management roles in areas of resp.