Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Management Solutions Group

Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025

Management Systems for Registration and Certification

Project Management

Onsite Workshops

Online and Public Training

Internal Audit Services

Management Representative & Management System Improvement

Contract Quality Management Services

Leadership Development Coaching

Speaking Engagements

Business Improvement, Coaching, and Strategic Planning

Brandon Kerkstra“We are hands-on consultants who work along side our clients to teach them the best ways to approach quality and project management processes – using their everyday work as examples to study."

Brandon Kerkstra - President

Since 1999, Management Solutions Group Inc. has helped hundreds of companies to ready themselves for ISO 9000 and other certifications with programs that can be implemented practically and sustained readily for future audits and improvements. MSG prides itself on its hands-on approach to designing and implementing quality programs that can add value for companies serving the manufacturing, medical device, environmental management, information security, aerospace and telecommunications industries.

Based in Grand Rapids, Michigan, MSG helps small- and medium-sized companies to navigate the narrow straits of implementing and maintaining programs that satisfy the registrars’ requirements for certification and allow companies to meet those requirements with limited resources.

With a combined experience of more than 60 years in quality and project management, MSG President Brandon Kerkstra and his team of seasoned consultants understand clearly the essentials of the registration process because they have conducted audits for some of the world’s largest registrars.

S32 - 7.1.2 People, 7.1.3 Infrastructure

bullet green arrow 25Provide people necessary for effective QMS and process control

bullet green arrow 25Provide & maintain infrastructure necessary

splatBuildings, utilities, equipment, software, transportation, information and communication technology


S31 - 7.1 Resources, 7.1.1 General

bullet green arrow 25Provide resources for the QMS including improvement

bullet green arrow 25Shall consider:

splatCapabilities and constraints on existing internal resources

splatWhat needs to be obtained from external providers

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S30 - 6.3 Planning Of Changes

Changes shall be carried out in a planned manner. And shall consider:

bullet green arrow 25Purpose of changes and potential consequences

bullet green arrow 25Integrity of the QMS

bullet green arrow 25Availability of resources

bullet green arrow 25Allocation of responsibilities and authorities

 Starburst NEW  


Our Aggressive Implementation

"Our project manager's overall ISO knowledge and manufacturing experience allowed us to maintain our aggressive ISO 9001:2000 implementation schedule. I highly recommend the MSG team to any company that wants to improve and/or implement a quality management system."

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch